Solaris Lighting Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website at www.solarislighiting.co.uk (the “Website”).
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read it carefully before using our Website.
1. Who We Are
The data controller responsible for your personal data is:
Solaris Lighting Ltd
Website: www.solarislighiting.co.uk
Email: info@solarislighting.co.uk
Registered address: Unit D113 62 Tritton Road, London, England, SE21 8DE, UK
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
2. What Personal Data We Collect
Depending on how you interact with our Website, we may collect the following types of personal data:
2.1 Information You Provide Directly
- Name and contact details (such as email address, phone number) submitted via our contact form
- The content of any messages or enquiries you send us
- Your name and email address if you subscribe to any mailing list or newsletter
2.2 Information Collected Automatically
When you visit our Website, certain data may be collected automatically through cookies and similar technologies, including:
- Your IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- Date and time of your visit
2.3 Information From Third Parties
We may receive data about you from third-party analytics providers (such as Google Analytics) or social media platforms if you interact with our content on those platforms.
3. How We Use Your Personal Data
We use the personal data we collect for the following purposes:
- To respond to your enquiries or messages submitted through our contact form
- To provide information about our products, services, or projects that you have requested
- To send marketing communications where you have given your consent to receive them
- To improve the content, functionality, and user experience of our Website
- To analyse Website traffic and usage patterns using aggregated, anonymised data
- To comply with our legal obligations and protect our legal rights
- To prevent fraud and ensure the security of our Website
4. Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:
- Legitimate interests — for Website analytics, improving our services, and responding to general enquiries, where our interests are not overridden by your rights
- Consent — for sending marketing communications and placing non-essential cookies; you may withdraw consent at any time
- Contractual necessity — where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract with you
- Legal obligation — where we are required to process your data to comply with applicable law
5. Cookies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files placed on your device when you visit a website.
5.1 Types of Cookies We Use
- Essential cookies — necessary for the Website to function correctly and cannot be disabled
- Analytics cookies — used to understand how visitors interact with the Website (e.g. Google Analytics); these are only placed with your consent
- Preference cookies — used to remember your settings and preferences for future visits
5.2 Managing Cookies
When you first visit our Website, you will be asked to consent to the use of non-essential cookies. You can change your cookie preferences at any time via the cookie settings on our Website, or by adjusting your browser settings to refuse cookies. Please note that disabling certain cookies may affect the functionality of the Website.
For more information about how Google uses data collected through Google Analytics, please visit: policies.google.com/technologies/partner-sites
6. Sharing Your Personal Data
Solaris Lighting Ltd does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:
- Service providers — third-party suppliers who assist us in operating our Website or conducting our business (such as website hosting providers, email platforms, or analytics services), who are bound by data processing agreements and may only use your data on our instructions
- Legal requirements — where we are required to disclose your data by law, court order, or to cooperate with regulatory authorities
- Business transfers — in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the relevant third party, subject to appropriate safeguards
Any third parties with whom we share your data are required to keep it secure and to use it only for the purposes we specify.
7. International Data Transfers
Where we transfer your personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR. This may include transfers to countries that benefit from an adequacy decision, or transfers subject to Standard Contractual Clauses or other approved transfer mechanisms.
If you would like further information about the safeguards in place for international transfers, please contact us.
8. How Long We Keep Your Data
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:
- Contact form enquiries — retained for up to 2 years from the date of your last correspondence with us
- Marketing consent records — retained for as long as you remain subscribed, plus 1 year following unsubscription
- Website analytics data — retained in anonymised or aggregated form for up to 26 months
When your data is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request that we correct any inaccurate or incomplete data
- Right to erasure — to request that we delete your personal data in certain circumstances (‘the right to be forgotten’)
- Right to restrict processing — to request that we limit how we use your data in certain circumstances
- Right to data portability — to receive your data in a structured, machine-readable format in certain circumstances
- Right to object — to object to our processing of your data where we rely on legitimate interests
- Rights in relation to automated decision-making — to not be subject to solely automated decisions that produce significant legal or similar effects
- Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at the details provided in Section 1. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request. There is no fee for making a request unless it is manifestly unfounded or excessive.
10. Complaints
If you are unhappy with how we have handled your personal data, we ask that you contact us in the first instance so that we can try to resolve the matter.
You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Website: www.ico.org.uk
Helpline: 0303 123 1113
11. Links to Third-Party Websites
The Website may contain links to third-party websites. Solaris Lighting Ltd is not responsible for the privacy practices of those websites and we encourage you to read their privacy policies before providing any personal data to them.
12. Children’s Privacy
Our Website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without parental consent, please contact us and we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The most current version will always be available on our Website at www.solarislighiting.co.uk. We encourage you to review this policy periodically. Where changes are material, we will take reasonable steps to notify you.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Solaris Lighting Ltd
Website: www.solarislighiting.co.uk
Email: info@solarislighting.co.uk
Registered address: Unit D113 62 Tritton Road, London, England, SE21 8DE, UK
This Privacy Policy was last updated on 5 March 2026.